Online Pokies

Terms of Use

These Terms of Use govern your access to and use of our online gaming platform, including all pokies, table games, and related services provided through our website. By creating an account or using our services, you acknowledge that you have read, understood, and agree to be bound by these terms and all applicable New Zealand laws and regulations. Last updated: January 22, 2026

Acceptance and Legal Capacity

By accessing our platform, you represent and warrant that you possess the legal capacity to enter into this agreement under New Zealand law. You must be at least 18 years of age and not prohibited from gambling under any applicable jurisdiction. Your use of our services constitutes acceptance of these terms, which form a legally binding contract between you and our platform.

  • You must be a legal resident of New Zealand or visiting New Zealand temporarily
  • You confirm you are not self-excluded from gambling activities
  • You have not been diagnosed with gambling addiction or related disorders
  • You understand the risks associated with online gambling
  • You agree to use our services for entertainment purposes only

We reserve the right to verify your identity, age, and legal capacity at any time. Failure to provide accurate information or meet these requirements will result in immediate account suspension and potential forfeiture of funds.

Account Registration and Security

Account creation requires accurate personal information including full name, date of birth, address, and contact details. You are responsible for maintaining the confidentiality of your login credentials and all activities occurring under your account. Multiple accounts per individual are strictly prohibited and may result in closure of all associated accounts.

Account security measures include strong password requirements, two-factor authentication options, and regular security monitoring. You must immediately notify us of any unauthorized access or suspicious activity. We implement industry-standard security protocols but cannot guarantee absolute protection against all cyber threats.

  • Provide truthful and complete registration information
  • Maintain current contact information for account verification
  • Use secure passwords and enable available security features
  • Never share account credentials with third parties
  • Report security breaches or unauthorized access immediately

Gaming Rules and Fair Play

All games operate using certified random number generators ensuring fair and unpredictable outcomes. Game rules, paytables, and return-to-player percentages are clearly displayed within each game. We prohibit any attempts to manipulate games, exploit technical vulnerabilities, or engage in fraudulent activities.

Betting limits and game restrictions may apply based on your account status, jurisdiction, and responsible gambling settings. Progressive jackpots and bonus features operate according to specific terms outlined within each game. All game results are final and cannot be disputed except in cases of clear technical malfunction.

  • Games are provided for entertainment and potential monetary gain
  • Random number generators ensure fair game outcomes
  • Attempts to cheat or exploit games result in account termination
  • Game malfunctions void all affected plays and payouts
  • Betting patterns are monitored for unusual or suspicious activity

Deposits and Withdrawals

We accept various payment methods compliant with New Zealand banking regulations including credit cards, bank transfers, and approved e-wallets. Minimum and maximum transaction limits apply to all payment methods. Processing times vary depending on the chosen method and may be subject to additional verification requirements.

Withdrawal requests undergo security verification procedures which may take 24-72 hours for standard requests. Large withdrawals or first-time requests may require additional documentation including photo identification and proof of address. We reserve the right to request source of funds documentation for significant transactions.

  • All deposits must originate from accounts in your legal name
  • Withdrawal amounts cannot exceed total deposits until wagering requirements are met
  • Transaction fees may apply for certain payment methods
  • Currency conversion charges are borne by the account holder
  • Suspicious transactions are subject to enhanced due diligence procedures

Bonuses and Promotional Terms

Promotional offers including welcome bonuses, free spins, and cashback are subject to specific terms and conditions outlined in each promotion. Bonus funds typically carry wagering requirements that must be completed before withdrawal. Contribution rates vary by game type, with pokies usually contributing 100% while table games may contribute less.

Bonus abuse, including creating multiple accounts to claim offers or betting patterns designed solely to meet wagering requirements, is prohibited. We reserve the right to void bonuses and associated winnings if terms are violated. Promotional offers may be withdrawn or modified at our discretion with reasonable notice.

  • Bonus terms must be read and understood before accepting offers
  • Wagering requirements apply to bonus funds and associated winnings
  • Time limits apply to bonus completion and usage
  • Certain games may be restricted during bonus play
  • Bonus funds cannot be withdrawn until wagering requirements are met

Responsible Gambling Measures

We are committed to promoting responsible gambling practices and providing tools to help manage your gaming activity. Available measures include deposit limits, session time limits, loss limits, and self-exclusion options. These tools are designed to help maintain gambling as an enjoyable entertainment activity rather than a financial burden.

We work with recognized problem gambling organizations in New Zealand to provide support and resources for players experiencing gambling-related difficulties. Signs of problematic gambling include chasing losses, borrowing money to gamble, and neglecting responsibilities to continue playing.

  • Set realistic budgets and stick to predetermined limits
  • Take regular breaks during gaming sessions
  • Never gamble under the influence of alcohol or drugs
  • Seek help if gambling becomes a source of stress or financial strain
  • Use available self-exclusion tools if needed

Prohibited Activities

Certain activities are strictly forbidden on our platform and may result in immediate account termination and legal action. These include money laundering, fraud, collusion, use of automated software or bots, and any attempts to circumvent our security measures or game integrity systems.

We monitor all account activity for suspicious patterns and cooperate with law enforcement agencies when criminal activity is suspected. Prohibited activities also include harassment of other players or staff, sharing of account credentials, and any actions that compromise the safety and security of our platform.

  • No use of automated playing software or betting bots
  • Prohibition against money laundering and fraud
  • No harassment, abuse, or threatening behavior toward staff or players
  • Prohibition of any attempts to manipulate game outcomes
  • No circumvention of geographical or technical restrictions

Privacy and Data Protection

We collect and process personal information in accordance with New Zealand Privacy Act requirements and international data protection standards. Your information is used for account management, transaction processing, regulatory compliance, and improving our services. We do not sell personal information to third parties for marketing purposes.

Data security measures include encryption, secure servers, and regular security audits. You have rights regarding your personal information including access, correction, and in certain circumstances, deletion. We retain information as required by law and for legitimate business purposes including regulatory compliance and dispute resolution.

  • Personal information is collected only for legitimate business purposes
  • Data is protected using industry-standard security measures
  • Information sharing occurs only when legally required or with your consent
  • You can request access to or correction of your personal information
  • Data retention periods comply with legal and regulatory requirements

Intellectual Property Rights

All content on our platform including software, games, graphics, text, and trademarks are protected by intellectual property laws. You are granted a limited, non-exclusive license to use our services for personal, non-commercial purposes only. Any unauthorized use, reproduction, or distribution of our content is strictly prohibited.

Game software is licensed from third-party providers and remains their intellectual property. You may not reverse engineer, modify, or create derivative works based on any aspect of our platform or games. Screenshots and recordings of games are permitted for personal use only and cannot be used for commercial purposes.

Limitation of Liability

Our liability is limited to the maximum extent permitted under New Zealand law. We are not liable for indirect, consequential, or punitive damages arising from your use of our services. Our total liability for any claim is limited to the amount of deposits made to your account in the 90 days preceding the incident giving rise to the claim.

We do not guarantee uninterrupted service availability and are not liable for losses resulting from technical failures, maintenance downtime, or circumstances beyond our reasonable control. Force majeure events including natural disasters, government actions, and internet outages may affect service availability without liability on our part.

Dispute Resolution and Governing Law

These terms are governed by New Zealand law and any disputes will be resolved through New Zealand courts or approved alternative dispute resolution mechanisms. We encourage resolution of complaints through our internal complaint handling process before pursuing external dispute resolution options.

For gambling-related disputes, you may also contact the New Zealand Department of Internal Affairs or other relevant regulatory bodies. We maintain professional indemnity insurance and participate in recognized dispute resolution schemes to ensure fair treatment of all players and prompt resolution of legitimate complaints.