Contact Us

Our dedicated customer support team is available to assist with all your gaming inquiries and account-related matters. We provide multiple communication channels to ensure you receive prompt, professional assistance in compliance with New Zealand’s gambling regulations and consumer protection standards.

Available Support Channels

We offer several convenient ways to reach our support team, each designed to address different types of inquiries effectively.

Live Chat Support – Available 24/7 through our website for immediate assistance with account issues, game queries, and technical support
Email Support – Send detailed inquiries to [email protected] for comprehensive responses within 24 hours
Telephone Support – Call us at +64 9 555 0147 during business hours (9:00 AM – 5:00 PM NZST, Monday through Friday)

When contacting us, please provide your account details and a clear description of your inquiry. Our team follows strict privacy protocols and adheres to New Zealand’s responsible gambling guidelines. For urgent matters regarding account security or payment issues, we recommend using live chat for fastest resolution.

Last updated: January 28, 2026